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Improved

Production Release: 7/9/26

26 days ago by Polly Phillips

Improved visibility into fuzzy matching decisions

What changed

We added new events related to fuzzy matching to the Logs for Gov ID + Selfie Match. These events are now available in Logs in the Admin 2.0 Transaction Details Report and in Transaction Events in the legacy Admin Transaction Details Report.

The new log details can include the expected passing threshold, the matching logic used, match results for each attempted name comparison, and the final match ratio when applicable.

Why it matters

Fuzzy matching can influence whether a transaction passes or fails. By surfacing more detail about how a match was evaluated, these logs make it easier to troubleshoot unexpected outcomes, investigate customer support questions, and understand the reasoning behind a match decision.

What you need to know

  • No action is needed on your part.
  • This update adds visibility in transaction reporting; it does not change the matching logic or customer workflow behavior.

Additional platform and admin updates

This release also includes internal admin and platform updates that improve operational efficiency, reporting performance, and platform maintainability without requiring customer action.