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API Troubleshooting

Getting Started

  • Trust Progression Model
  • Workflows, Steps & Checkers

Workflows

  • User Onboarding
  • Continuous Re-Authentication

Steps

  • Step Templates
  • Session Risk
  • PII Validation
  • Government ID and Selfie Match
  • Dynamic KBA
  • SMS Link
  • One Time Passcode

Checkers

  • Checkers
  • Device & Network Risk
  • Authoritative Database
  • Phone Registration & Risk
  • GovID & Selfie Match
  • One Time Passcode
  • Dynamic KBA
  • Email Risk
  • Active Duty Verification
  • KYB
  • Employer Affiliation

Admin

  • Org Structure
  • User Management & Permissions
  • SSO
  • Add an OpenID Connect IDP
  • Environments

Building Workflows

  • Intro to Building and Managing Workflows
  • Create a Workflow
  • Customize Workflows
  • Configure Steps
  • Policy Manager / Rules Engine
  • Add Redirect URLs (OIDC)
  • Webhooks
  • Deployment
  • Verification link templates

Integration & Enablement

  • Integration Options
  • Gateway (OIDC) Integration
  • Interpreting Results — Gateway
  • ID Dataweb API
  • API Authentication
  • Interpreting Results — API
  • Integration: Custom Workflow Behavior
  • Agent-Guided Verification
  • Hybrid Integration
  • Distribution Methods
  • Batch Evaluation & Augmentation

Reporting

  • Transaction Report
  • Workflow Report

Ecosystem Partners

  • Okta/Auth0
  • Ping Identity
  • ForgeRock
  • SailPoint
  • Saviynt
  • Microsoft
  • RSA
  • IBM Verify

Security & Compliance

  • Security & Compliance Overview

Advanced Topics

  • Trust Progression — Unknown, Known & Verified States
  • Identity Proofing vs. Identity Binding
  • Identity Binding
  • NIST IAL2

Reference

  • Glossary
  • Migration Guide
  • Gateway Troubleshooting
  • API Troubleshooting
  • General Troubleshooting
  • tab test
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API Troubleshooting

Authentication errors

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Content coming soon.

Request/response errors

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Content coming soon.

Session tracking issues

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Content coming soon.

Updated 2 months ago


Gateway Troubleshooting
General Troubleshooting
    • Authentication errors
    • Request/response errors
    • Session tracking issues