Okta/Auth0

Overview

ID Dataweb integrates with Auth0 to add real time, self service identity verification into authentication flows. When verification is required, Auth0 redirects the user to ID Dataweb hosted pages, where configured verification services are executed through the ID Dataweb platform.

The integration uses a standards based OpenID Connect redirect between Auth0 and ID Dataweb, enabling seamless identity proofing during login, registration, or other authentication steps. Verification results are returned to Auth0 to drive flow decisions allowing access, triggering additional verification, or blocking high risk users.

Organizations can configure flexible, multi-step verification workflows that combine methods such as identity matching, document verification, and MFA, all managed within the ID Dataweb platform without requiring code changes.

Prerequisites

ID Dataweb side:

Active ID Dataweb account

Access to the ID Dataweb platform

Deployed verification workflow and enabled verification methods such as MobileMatch, Government ID and Selfie Match, or Dynamic KBA

Okta/Auth0 side:

Auth0 tenant and administrative access

Ability to install marketplace integrations or configure login flows

Application configured in Auth0 where the identity verification step will be triggered

Support for OpenID Connect redirect based integrations

Configuration Steps

Step 1 – Configure verification workflows in ID Dataweb
Inputs
verification methods to use (MobileMatch, Government ID and Selfie Match, Dynamic KBA)
policy logic determining when verification occurs
branding and hosted verification page settings
Outputs
configured verification workflow in AXN
workflow identifiers or configuration required by the integration

Step 2 – Configure ID Dataweb services in AXN Admin
Inputs
identity verification policies
workflow definitions
reporting and analytics configuration
Outputs
deployable identity verification services
active verification workflows for integration

Step 3 – Install the integration in Auth0
Inputs
Auth0 tenant configuration
ID Dataweb integration details
application where verification should occur
Actions
install the ID Dataweb integration from the Auth0 Marketplace
attach it to the authentication flow
Outputs
Auth0 authentication pipeline updated with verification step

Step 4 – Configure redirect based verification flow
Inputs
redirect endpoint to AXN Gateway
OpenID Connect configuration
Actions
configure redirect to the hosted ID Dataweb verification page
Outputs
user authentication flow that redirects to ID Dataweb verification

Step 5 – Deploy and enable verification
Inputs
configured workflows
enabled integration in Auth0
Outputs
production authentication flow with identity verification

Testing

Initiate an authentication attempt through Auth0.
Confirm the user is redirected to the ID DataWeb verification workflow.
Complete the identity verification steps.
Verify that the authentication flow continues or stops based on the verification outcome.

Troubleshooting

Verification workflows not configured in the ID Dataweb platform
Resolution:
Log into AXN Admin.
Navigate to Verification Workflows or Policies.
Create or enable a workflow that includes the required verification methods.
Ensure the workflow is published or deployed.
Confirm the workflow is associated with the correct gateway or service configuration.

Integration not installed or enabled in the Auth0 tenant
Resolution:
Log into the Auth0 Dashboard.
Go to Marketplace → Integrations.
Search for ID Dataweb Identity Verification.
Install the integration into the tenant.
Verify the integration is enabled for the application where authentication occurs.

Authentication flow not configured to redirect to the ID Dataweb verification workflow
Resolution:
Open the Auth0 authentication flow configuration (Actions, Rules, or Login Flow, depending on implementation).
Confirm the integration step is included in the flow.
Verify the redirect to the AXN Gateway verification URL is configured.
Ensure the redirect occurs at the correct point in the authentication process.