Workflow Report
The Workflow Report shows key metrics of your workflow activity. The workflow report summarizes all of your statistics every hour on the half hour, thus is meant as a lookback over time, instead of a real time report. For real time reports, please see the Transaction Report.
Accessing the Workflow Report
To access the workflow report, click on "Workflow" on the left navigation menu.
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Workflow Report Filter
A filter is provided for you to find the specific workflow you are looking for.
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Filter Description
Filter Name | Required? | Filter Description |
---|---|---|
Time Range | Yes | Time period of the report. The dropdown offers some preset options, or you can choose "Custom" and set your own range using the start / end date to the right. |
Workflow | Yes | The workflow to be evaluated. |
App ID | No | Allows you to filter for a specific App ID. |
Country | No | Allows you to select one or all countries for evaluation. |
Pass Rates
These graphs show the results of users who completed the process. If a user was approve across any of their attempts, they will be counted towards "Approved". These graphs help visualize the final outcomes of the workflow.
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Completion Rates
These graphs show the results of all users who attempted the process. If a user was approved or denied across any attempt, they will be counted towards "Complete." These graphs help visualize the users' ability and willingness to complete a verification workflow.
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Updated almost 2 years ago