SSO

Overview

SSO lets your Admin Console users authenticate using your organization's existing identity provider rather than managing separate credentials. Once configured, users who need Admin Console access log in via your company's standard login flow — including whatever MFA your organization already enforces.

SSO is configured at the organization level and applies to all Admin Console users in your org.

Setup

Configuring SSO requires two steps. The second step requires your ID Dataweb Solutions Architect.

Step 1 — Create an IDP connection

In the Admin Console, create a new identity provider (IDP) connection that links your organization to your SSO provider via OpenID Connect.

See Add an OpenID Connect IDP for the full configuration steps. You will need your IdP's Client ID, Client Secret, and endpoint URLs.

Step 2 — Enable Enterprise SSO

After the IDP connection is saved, contact your ID Dataweb Solutions Architect to activate Enterprise SSO for your organization. They will enable the feature on your account. Once active, Admin Console users will be directed through your IdP at login.

Troubleshooting

Error	Cause	Resolution
"Account not set up for access"	User has not been invited to the Admin Console	Org Admin should invite the user — see User Management & Permissions
"SSO not enabled"	Enterprise SSO has not been activated for your org	Contact your Solutions Architect to complete Step 2
"Failed security checks"	Incorrect credentials or a flagged login attempt	Retry login. If the issue persists, contact [email protected]
Invitation expired	Registration links are single-use and expire	Org Admin must resend a new invitation from Organization → Users
Session timeout	Login session expired	User is automatically redirected to the login page — log in again

Related Resources

→ Add an OpenID Connect IDP | → Org Structure | → User Management & Permissions | → Environments